Users with Existing or Previous Access

Some users may have had HMIS access before, in which the following eligibility criteria will allow the transfer of their access, bypassing the new user training:

1. Within the Chicago CoC and
2. Currently have access to the HMIS or was active within the last 6 months

If both applies to your (or your new user's) existing or previous HMIS access, you will not be required to complete the full new user training process:

• If you will be working with the same project types, then you are eligible for a full transfer of access, bypassing all additional training.
• If you will be working with different project types, then only the project-specific course and proctor is required.

If you (or your user) do not meet the requirements, then the full HMIS training will need to be completed. See this article: Steps of Training and Receiving HMIS Access

In either case, a new account will need to be created after the confirmation from your new ATA of your new role through a Help Desk ticket, providing the following information:

1. Name
2. Username on the LMS (Learning Management System) - Please do not create a new account.
   • Users should only have one LMS account throughout their work within the CoC in order to keep all training records under one account.
     • If they have already created a new one, please have them delete it and update their old account: How to Create or Update Learning Management System (LMS) Accounts. Emails can only be used once in the platform.
     • If they cannot access their old account, please let us know and we are able to update the account to their new email so they may have access to it again.
   • Please note that the email associated with the LMS must be their same agency email used for their active HMIS account for verification purposes.
3. Expected new responsibilities (ex. receiving referrals, read only, reporting, entering/updating client data, etc.)
4. What specific projects will need to be accessed?
   
   • Depending on the training previously completed and new access needed, additional training may be required
5. Information about existing/previous access:
   • Your old HMIS username - If unsure, please provide the name of the agency or your old email
     • Are you currently employed at this agency still? If not, this account will be deleted.
   • Approximate time you successfully logged onto the live HMIS site