DFSS Services
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HMIS AIRS Taxonomy
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Definition / When To Use
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Case Management
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Case/Care Management PH-1000
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Interaction with client surrounding their basic needs and goal achievement. This may include motivational interviewing, trauma-informed conversations, goal setting, etc.
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Counseling - Financial
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Financial Management Support TP-2100
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Supporting the client in obtaining income such as creating and following up with client goals to apply for social security, food stamps, TANF, and beyond.
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Counseling - Life Skills
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Life Skills Education PH-6200.4600
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Supportive conversations or referral to services that will aid the client to live independently and/ or care for personal needs.
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Counseling - All Other
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Counseling Services RP-1400
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Motivational interviewing and/or trauma-informed conversations to support the client’s overall well-being. Referral to counseling or therapy.
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Alcohol Abuse Services
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Alcohol-Related Harm Reduction Programs RX-8470.0500
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Educating the client on harm reduction practices as related to alcohol use. Referral to harm reduction and substance use programs/ services.
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Child Care
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Child Care Providers PH-1250
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Referral to child care and/ or supporting client in obtaining safe child care.
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Children's Services
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Child Advocacy Centers FT-3000.1450
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Interaction with clients whereby you provide resources for children or minors under their care.
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Domestic Violence
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Domestic Violence Intervention Programs FF-0500.9100-180
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Addressing the client’s crisis need for safety if domestic violence is presented. This could look like referring a client to the Chicago DV Hotline at 1-877-863-6338 or additional DV resources.
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Education
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Education H
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Supporting client goals related to their education i.e. obtaining a high school diploma, enrolling in job training programs, applying for higher education, etc.
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Employment Services
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Employment ND
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Referral to employment resources or supporting client goals in obtaining employment.
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English as Second Language
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English as a Second Language HH-0500.8000-150
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Interacting with clients in their primary language other than English or utilizing translation services.
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Health / Dental Service
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Health Care L
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Referral to health care providers, transportation to doctor’s appointments, supporting client goals related to their health.
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HIV/AIDS Related Services
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AIDS/HIV Clinics LT-1750.0500
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Referral to HIV/AIDS-related services.
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Housing Placement/Inspection
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Housing/Shelter BH
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Supporting client and housing provider in locating unit(s) for client and/or aiding in document collection per housing provider requirements.
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Mental Health Services
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Mental Health Support Services RR
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Referral to mental health services.
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Legal Service Referrals
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Legal Services FT
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Referral to legal services.
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Outreach
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Outreach Programs TJ-6500.6300
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Interactions with clients that require locating them in person and/ or utilizing outreach services from partner agencies.
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Substance Abuse Services
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Substance Use Disorder Services RX
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Referral to harm reduction and substance use services and/ or providing education surrounding harm reduction and providing harm reduction materials and supplies such as Naloxone, clean needles, etc.
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Transportation
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Transportation BT
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Providing CTA “bus” cards or transporting clients in personal/ agency vehicles.
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