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  • AIRS – Alliance of Information and Referral Systems
  • AHAR – Annual Homeless Assessment Report
  • APR – Annual Performance Report
  • ATA – Agency Technical Administrator
  • CAPER – Consolidated Annual Performance and Evaluation Report
  • CES – Coordinated Entry System
  • CDBG – Community Development Block Grant CoC - Continuum of Care
  • CH – Chronically Homeless
  • CoC – Continuum of Care
  • DOB – Date of Birth
  • DQSC – Data Quality Sub-Committee
  • DV – Domestic Violence
  • ES – Emergency Shelter
  • ESG – Emergency Solutions Grant
  • EVHI – Ending Veteran Homelessness Initiative
  • Homeless Emergency Assistance and Rapid Transition to Housing HIPAA - Health Insurance Portability and Accountability Act of 1996
  • HMIS – Homeless Management Information System
  • HoH – Head of Household
  • HOPWA – Housing Opportunities for Persons with AIDS
  • HPCC – Homeless Prevention Call Center
  • HUD – Housing and Urban Development
  • NOFA – Notice of Funding Availability PIT - Point in Time
  • NP - Non-Participating (Agency is listed as not using ServicePoint or no longer in operation)
  • PATH - Projects for Assistance in Transition from Homelessness
  • PPI – Personal Protected Information
  • PSH – Permanent Supportive Housing
  • RHY – Runaway and Homeless Youth
  • ROI – Release of Information
  • RRH – Rapid Re-Housing
  • SH – Safe Haven
  • SHP – Supportive Housing Program
  • SRO – Single Room Occupancy
  • SSI – Supplemental Security Income
  • SSN – Social Security Numbe
  • SSO – Supportive Services Only
  • SSVF – Supportive Services for Veteran Families
  • UDE – Universal Data Element
  • TANF – Temporary Assistance for Needy Families
  • TFA – Temporary Financial Assistance
  • VASH – Veteran Affairs Supportive Housing
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    1. Helpdesk - Homeless Management Information System (HMIS)
    2. Guides and Walk-throughs

    Guides and Walk-throughs

    These guides will serve as step by step for your data entry and reporting workflows.

    SOAR

    • Employment and Income Referrals – SOAR/Benefits Advocacy
    • Employment and Income Referrals – Employment Navigation

    Emergency Housing Vouchers (EHV)

    • Emergency Housing Voucher Referral Process (Documents Included)

    Drop In Center

    • Drop In Center Workflow

    Flexible Housing Pool (FHP)

    • Flexible Housing Pool Workflow

    CoC Program Joint Component Funding

    • Joint Transitional Housing (TH) and Rapid Re-Housing (RRH) Component Project

    RHY - Runaway Homeless Youth

    • RHY Program Resources
    • RHY Supplemental Intake Form - October 2016

    Diversion

    • Diversion Workflow

    Chicago Ending Veteran Homelessness Initiative

    • Coordinated Access for Veteran Households Policies and Procedures Manual

    State Homeless Prevention

    • State Homeless Prevention Workflow
    • State Homeless Prevention: ART Report

    Outreach

    • Outreach Workflow
    • Outreach Report
    • DFSS Funded SO Progress Process

    ART and Reporting

    • Past Client Report - (Finding clients served during a time period)

    SkanPoint

    • SkanPoint
    • Adding a Barcode Scanner to ServicePoint

    Rapid Re-housing (RRH) Workflows

    • Accelerated Moving Event - Data Entry
    • Rapid Re-Housing ESG Specific Workflow

    PATH Programs

    • PATH Referrals
    • PATH Outreach Sub-Assessment

    SSVF

    • Rapid Resolution / Diversion Workflow
    • SSVF Walk-through
    • SSVF Rapid Resolution Report
    Helpdesk - Homeless Management Information System (HMIS)