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  • AIRS – Alliance of Information and Referral Systems
  • AHAR – Annual Homeless Assessment Report
  • APR – Annual Performance Report
  • ATA – Agency Technical Administrator
  • CAPER – Consolidated Annual Performance and Evaluation Report
  • CES – Coordinated Entry System
  • CDBG – Community Development Block Grant CoC - Continuum of Care
  • CH – Chronically Homeless
  • CoC – Continuum of Care
  • DOB – Date of Birth
  • DQSC – Data Quality Sub-Committee
  • DV – Domestic Violence
  • ES – Emergency Shelter
  • ESG – Emergency Solutions Grant
  • EVHI – Ending Veteran Homelessness Initiative
  • Homeless Emergency Assistance and Rapid Transition to Housing HIPAA - Health Insurance Portability and Accountability Act of 1996
  • HMIS – Homeless Management Information System
  • HoH – Head of Household
  • HOPWA – Housing Opportunities for Persons with AIDS
  • HPCC – Homeless Prevention Call Center
  • HUD – Housing and Urban Development
  • NOFA – Notice of Funding Availability PIT - Point in Time
  • NP - Non-Participating (Agency is listed as not using ServicePoint or no longer in operation)
  • PATH - Projects for Assistance in Transition from Homelessness
  • PPI – Personal Protected Information
  • PSH – Permanent Supportive Housing
  • RHY – Runaway and Homeless Youth
  • ROI – Release of Information
  • RRH – Rapid Re-Housing
  • SH – Safe Haven
  • SHP – Supportive Housing Program
  • SRO – Single Room Occupancy
  • SSI – Supplemental Security Income
  • SSN – Social Security Numbe
  • SSO – Supportive Services Only
  • SSVF – Supportive Services for Veteran Families
  • UDE – Universal Data Element
  • TANF – Temporary Assistance for Needy Families
  • TFA – Temporary Financial Assistance
  • VASH – Veteran Affairs Supportive Housing
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    1. Helpdesk - Homeless Management Information System (HMIS)
    2. Data Entry, Best Practices and Running Reports

    Data Entry, Best Practices and Running Reports

    Learn ServicePoint data entry basics and best practices for your agency. In addition, you will also find how to run helpful reports.

    Basic Information About HMIS

    • Site Map / Site Index / Site Directory
    • What is HMIS?
    • Getting to Know ServicePoint
    • Structure of HMIS
    • Terms and Definitions
    • Acronyms

    HMIS ServicePoint Data Entry

    • C1 Well-being Data Element Training Resource
    • Adding and Reading Client Notes
    • Searching for Clients in HMIS
    • Creating a Client Record
    • Sub-assessments and HUD Verifications
    • Chronic Homelessness Questions in HMIS
    See all 9 articles

    ShelterPoint Data Entry

    • Intro to ShelterPoint
    • ShelterPoint Guide
    • ShelterPoint Training Snippets
    • Checking In Multi-person Households to ShelterPoint
    • Removing Clients from ShelterPoint Unit List

    Service Transactions

    • Adding Services
    • Service Transactions 101
    • Service Transaction Training Snippets

    Editing Client Data and Entries/Exits

    • Adding a Case Manager to a Client Record
    • Editing a Client Name and/or Social SSN - The Client Profile Tab
    • Correcting Program Provider or Entry Type selected
    • Adding an Individual Household Member to an Existing Entry/Exit: an expanded view
    • Adding Goals and Case Notes
    • Updating Client Assessment Information: Interim Reviews
    See all 8 articles

    Running Reports

    • LSA - Head of Household and Client Location BusinessObjects Report
    • Running and Scheduling Reports in SAP BusinessObjects
    • Accessing SAP BusinessObjects
    • Audit Report
    • ART Report Descriptions
    • Scheduling Reports in ART
    See all 10 articles

    Recommended Intake Forms

    • Funding Specific Enrollment Forms (Universal Intakes)
    Helpdesk - Homeless Management Information System (HMIS)