Entering a Client Into Your State Homeless Prevention Project
[Through external HPCC referral] Case Manager (may) receive an email from HPCC about a referral to the State Homeless Prevention project. Incoming Referrals can be viewed through Counts Report via the home dashboard in HMIS. Please see our Counts Report Helpdesk article for details on configuring this for your project.
Client Contact Information
Contacting clients who have been referred from HPCC to your project can be done via the HPCC enrollment or the Contact Information Sub assessment in the Clients Profile. Below is a screenshot of the location where contact information can be found. On November 27th, 2023 we hosted a webinar to review the client contact information sub-assessment in detail. The recording of this webinar can be found below.
HPCC Enrollment
Client Profile
Client Contact Information Subassessment Webinar - Noveber 27th, 2023
Enrollment Workflow
Document the client's consent form choice through the ROI tab in ServicePoint
A client can be entered into your State HP project through the Entry/Exit tab in HMIS. Only enroll the Head of Household into the project. Additional household members will be induced within the assessment.
The assessment itself has two portions - one for the case management staff, and another section where All Chicago staff will approve or deny the request.
A glimpse of the assessment that users will be completing.
Additional household members will be added to the Additional Household Members Demographic Information sub-assessment. Include all members of the household that is with the client.
All services provided to the client should be included in the Additional Preventive Services Provided sub assessment. You can add additional services to the sub assessment by clicking Add or Save and Add Another. It is encouraged that all services provided to the client is added to this section.
Sections in red should ONLY be filled out by All Chicago staff. This is only for All Chicago staff to approve or deny the case.
Once you complete the assessment, click Save. Once approved or denied, exit the client from the project.
The State Homeless Prevention Workflow Training Course
https://allchicago.talentlms.com/catalog/info/id:389
The State Homeless Prevention - HPCC Call Summary has been moved to the Client Summary tab of the Client Profile.