• AIRS – Alliance of Information and Referral Systems
  • AHAR – Annual Homeless Assessment Report
  • APR – Annual Performance Report
  • ATA – Agency Technical Administrator
  • CAPER – Consolidated Annual Performance and Evaluation Report
  • CES – Coordinated Entry System
  • CDBG – Community Development Block Grant CoC - Continuum of Care
  • CH – Chronically Homeless
  • CoC – Continuum of Care
  • DOB – Date of Birth
  • DQSC – Data Quality Sub-Committee
  • DV – Domestic Violence
  • ES – Emergency Shelter
  • ESG – Emergency Solutions Grant
  • EVHI – Ending Veteran Homelessness Initiative
  • Homeless Emergency Assistance and Rapid Transition to Housing HIPAA - Health Insurance Portability and Accountability Act of 1996
  • HMIS – Homeless Management Information System
  • HoH – Head of Household
  • HOPWA – Housing Opportunities for Persons with AIDS
  • HPCC – Homeless Prevention Call Center
  • HUD – Housing and Urban Development
  • NOFA – Notice of Funding Availability PIT - Point in Time
  • NP - Non-Participating (Agency is listed as not using ServicePoint or no longer in operation)
  • PATH - Projects for Assistance in Transition from Homelessness
  • PPI – Personal Protected Information
  • PSH – Permanent Supportive Housing
  • RHY – Runaway and Homeless Youth
  • ROI – Release of Information
  • RRH – Rapid Re-Housing
  • SH – Safe Haven
  • SHP – Supportive Housing Program
  • SRO – Single Room Occupancy
  • SSI – Supplemental Security Income
  • SSN – Social Security Numbe
  • SSO – Supportive Services Only
  • SSVF – Supportive Services for Veteran Families
  • UDE – Universal Data Element
  • TANF – Temporary Assistance for Needy Families
  • TFA – Temporary Financial Assistance
  • VASH – Veteran Affairs Supportive Housing

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    Street Outreach/PATH Workflow - 2023 Update

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    Rischelle Fajardo
    • Updated
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    Starting November 1st, 2023, all Street Outreach/PATH workflows will transition to this updated workflow. 

    1. Transition Timeline
    2. Webinar Recordings
    3. Post Webinar Guidance Update: Project Exit Data Quality
    4. Overview of Workflow Changes
    5. New Outreach Workflow Slide Deck

     

    The following is a timeline of the expected release of training information and materials to the community:

    ✓ October 4 
    1. New workflow article published and made available for community to review
    2. CoC Newsletter item and mass email to all active users announcing:
      • Upcoming change to workflow
      • Upcoming webinars regarding the change
    ✓ October 19

    Webinar #1 scheduled and recorded to provide a walk-through of the new workflow and a space for Q&A. You may register for this webinar here 

    Please note that users only need to attend one webinar for they will be the same presentation and that the recording of this first webinar will be posted in this article, below this table.
    ✓ October 24
    1. Webinar #2 scheduled at 11:00AM to provide a walk-through of the new workflow and a space for Q&A. If you have already attended the first webinar, please note that this will be an identical presentation as the first webinar. You may register for this webinar here.
    2. Outreach/PATH course in the Learning Management System (LMS) will be updated with the new workflow for incoming new users. *If new outreach users are in the middle of training during this week, they will be asked to go back and complete this part of the course before they can continue.
    October 24 to November 7

    Help Desk office hours will be open for agencies to request support individualized regarding the new workflow
    November 1
    1. New workflow goes into effect
    2. Old article will be deactivated

     

    Webinar # 1 - October 19 at 2:00p

    Webinar # 2 - October 24 at 11:00a

    *Post Webinars Correction and Clarification:

    Q: Will it be considered poor data quality that you didn't exit them closer to the time you last saw them?

    A: In the webinar, it was stated that the standard for the time between the last time a client was contacted and their project exit date is determined by the agency. However, we need to correct and clarify that the Chicago CoC has its own Data Quality Plan, that states:

    "For all other project types (Services Only, Rapid Re-Housing, Street Outreach, Day Shelter, Homelessness Prevention, Other), projects should exit clients from their project in HMIS no more than seven (7) days after their last contact."

    This has been clarified in the slide deck below. 

    Overview of Workflow Changes

    There are will be 3 distinct stages in this updated workflow, similar to the previous workflow. 

    1. Contacts
    2. Engagement
    3. Project Exit

    A few notable changes in the workflow are:

    1. You will not need to document positive or negative encounters as service transactions.
    2. To document a contact, an interim assessment will need to be created, along with a Current Living Situation entry
    3. More clarification on what should be entered at each stage

    These stages will be described in depth in the following slide deck:

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